ScienceLogic SL1

I am an SME in HCL Technologies for the ScienceLogic SL1 monitoring tool and have five ScienceLogic SL1 customers in a shared environment. There was scope to manage the entire 60 customers from HCL Tech, but because the scope is limited and not advanced, many customers opted out for ScienceLogic SL1 as a tool. Scope of use cases - each PowerPack should be tested properly for alerting. With the help of the application team, the DB alerts should be tested. They should consult with the DB team and ask what alerting is required and how relevant it is with the PowerPack that ScienceLogic SL1 offers, and accordingly, this should be enhanced.

I use ScienceLogic SL1 at my job at Kyndryl to provide monitoring services of IT infrastructure for clients and customer support teams.

We use SL1 predominantly for Event Monitoring and overall health in our different customer environments. One of the business problems that we addressed by using SL1's process monitoring on servers via a custom dashboard, was to identify which application was causing high CPU usage and related processes. We created a custom dashboard that combined all the pieces of the puzzle together in one window, and we could focus our attention on what needed to be done, instead of trying to log onto to each server and see what was causing the problems. Creating dashboards in SL1 is quite easy and when there are issues in any of our customer environments, a dashboard can easily be put together, that highlights certain areas of technology, and this enables us to

ScienceLogic SL1 is being used for management and administration of Customer's Infrastructure (Servers and Network Elements).

Apart from Monitoring the Customer Infrastructure, SL1 needs to be integrated to data lake to ensure efficient reporting and limited load to the Monitoring Module. SL1 PowerFlow was used for this integration.

In the existing engagement, expectation was to migrate from old monitoring suite to SL1.

We use ScienceLogic SL1 in our organization to serve effective monitoring solutions to our external customers. Our customers depend upon us for critical events/alerts related to their IT infrastructure gears and using SL1, we're able to provide them with a proactive monitoring solution that resolves an issue before an impact is noticed by the customer. There are very few monitoring solutions that can cater to a variety of Cloud platforms like Public Cloud (AWS, Azure) and private cloud simultaneously and SL1 addresses this business problem very well. Not only this, the ease with which the SL1 UI Operates is just commendable and pretty fast with zero to no latency. Being a multi-cloud company, it's important that we serve our customers with fanatical support and SL1 helps us achieve that every day.

Science logic helps our company to provide services to the customers in more easier and relevant ways. We can easily monitor any sort of devices on it in a very unique way. The design scope of a use case can be the enterprise, a specific system or a subsystem. Use cases that are used to describe the business process are typically of scope “enterprise”.

ScienceLogic SL1 is used as our Primary Monitoring Platform, this system replaced out dating Nimsoft platform. the system is very flexible and can be tweaked to our needs / customer requestes for the most part.

It is used monitoring infrastructe of our client, and [...] provides the management of the software, implementing all the monitoring for their servers and infrastructe, integrated with the ITM event management. We have some customer that uses ScienceLogic SL1, so we have a variety of thing to monitors and a problems.

We integrated ScienceLogic SL1 to streamline our IT operations. We used its unified monitoring for a clear view of our hybrid IT environment, automating asset discovery which saved significant manual effort. The platform's AI-driven analytics improved our incident response, dependency mapping aided in informed decision-making during migrations, and its capacity planning tools optimized our resource utilization. Overall, SL1 transformed our IT processes, making them more proactive and efficient.

The SL1 appliance is quite comparable to SCOM and other monitoring tools when you get down to the basics of it, what it does better than the others however is that it is much easier to use , visually better and has other tools and capabilities that the others don't. We're using SL1 to monitor almost all of our customer's infrastructure and are currently proceeding with a project to make it 100%. SL1 integrates straight into our Service desk platform so that everything is logged and appropriately assigned to the right teams with the right priorities per our defined rules.

ScienceLogic SL1 is used within our organization as a tool for Infrastructure monitoring.

As an MSP we required to upgrade our tooling to allow us to properly enable monitoring of a customers infrastructure and alert at the correct levels from a device to a business service impact. Without ScienceLogic SL1 we were only ever able to monitor at a device by device basis and not see the entire overall impact a device outage could have on a business service and the business as a whole. We are also extending the usage of this to start automation of some of the more basic events and alerts so that we can attempt auto remediation & resolution on simple recurring issues. ScienceLogic SL1 has also given us the ability to properly look at root causes as we have more data from the various sources and can look at the events that occurred for those high priority issues in greater depth.

We provide monitoring/AIOPS based managed services to multiple medium to large enterprises.
The product helps us provide "monitoring as a service" which includes the platform components and the experience and skills required to implement and manage the service. This allows businesses to concentrate their efforts on their core mission

We use it to monitor our on prem and cloud platforms (Azure, AWS). It escalates callouts to our engineers via PagerDuty and then raises a ticket in hornbill for the incident.

Used in our own organisation and deployed on customer estates, It provides a uniform way of computer estate monitoring and capacity and asset management,

SL1 is being used in our organization to manage and support the proactive monitoring of Datacenter devices and applications of the National Railway of Belgium. The scope of SL1 is quite wide as our customer's inventory is spread across 3 huge datacenters (2 on-premise and 1 public cloud). We monitor more than 3000+ servers, 2000+ databases, 200+ Network devices, and 300+ applications. In TCS, we have gone beyond the Out-of-Box monitoring and built our own custom DAs and RBAs to support our customers. The best feature about the tool is its auto-discovery mechanism which has helped us to build an advanced CMDB showing the relationship between hyper-v and VMware host and guest devices and also with underlying databases. Also Sciencelogic has developed several powerpacks with third party tool like ELK, Kubernetes etc which are readily available for use. A few business problems which we have across during implementations were 1. A very limited number of reports and that too very basic and do not comply with industry best practices (like Availability reports do not have a business and not business hour feature and even does not exclude the outages during scheduled maintenance). 2. Every small customization or help required from experts is treated as PS work and PS is very costly. 3. Sciencelogic Support engineers does not support and even does provide any suggestions on issues on customized DA even if the issue is because of the built-in ScienceLogic functions are a lot of internal Dynamic Apps (Like for filesystem, services, processes, availability, etc) where there is no visibility on the logic of how alerts are configured. 4. It is not possible to put only a few metrics (like DB services) in maintenance for a certain period. The entire server has to be put in maintenance mode and due to which even the OS-related alerts get suppressed.

Cognizant is an SI partner and Managed service provider worldwide. We recommend it to our customer for IT service Assurance. Cognizant is an SI partner and Managed service provider worldwide. We recommend it to our customer for IT service Assurance. Cognizant is an SI partner and Managed service provider worldwide. We recommend it to our customer for IT service Assurance.

ScienceLogic SL1 is used to monitor the complete infrastructure, including Windows, Linux, AWS, Azure, Network Monitoring, SDWAN Monitoring, Customized reports

I am just implemented ScienceLogic SL1 as our main monitoring system, and it has been a success so far. We use it to monitor all network devices and servers and have integrated it with Service Now. In my position as an operator, has simplified incidents and correlating alarms from devices.

We are currently using SL1 for the Managed Service business.

With our cloud-based deployments of ScienceLogic SL1 we have provided a single pane of glass for the cloud environments to be utilized by the application owners to support a spectrum of individual applications. This, alongside the available automation integration of PowerFlow to enrich our CMDB, has enabled us to provide a new level of monitoring capabilities.

ScienceLogic SL1 is being used as a monitoring tool for our managed services and managed hosting customers. It's being used mainly to monitor things such as network equipment, servers, and storage. We have a team of engineers that help to manage ScienceLogic SL1 but it's used across multiple departments in our organization. Our NOC engineers and account managers have varying levels of access to the tool depending on their job function. We have the alerting feature of ScienceLogic SL1 integrated into ServiceNow, which we use for our CMDB and ticketing purposes.

We use it to monitor our network devices availability, ports or tunnels flapping, temperature, power and CPU performance and critical factors, rarely internet line performance. We do use to monitor also IPSLA and latency. Integrated with our monitoring system to open and close tickets automatically.
It can gather also chassis and SN info. It has more functions but on a daily job we use part of it

ScienceLogic SL1 replaced a few different monitoring tools for us. We had a homegrown platform for alerting and ticketing, as well as a purchased solution for performance and capacity management. It performs all of these functions well at a very large scale. ScienceLogic's Incident Automation and CMDB Sync enabled us to reduce operations workload actioning tickets by auto resolving tickets when issues clear and auto re-opening tickets when it determines the situation is likely the same root cause.

This is a tool which makes the monitoring services easy and understandable way on a futureproof concept. It is usable on bare metal and on cloud services as well. We can manage the data in real-time and reports can be created on customized desires. To install a system with this tool is required some expertise.

We are using ScienceLogic as a monitoring tool. We are monitoring various servers like windows, Linux, Unix, AIX, Vcenter, ESXi, and DB like oracle and MSQL. Initially, we faced several challenges in monitoring the servers. After migrating our servers to SL1, it is easy to understand, and UI is very convenient to use. SL1 is user-friendly.